Privacy Policy

Effective Date: January 12, 2026

Service Operator

This Privacy Policy applies to Neurastic, a service operated by Network Package (DBA: Network Package), located in Concord, North Carolina, United States.

Overview

This Privacy Policy explains how we collect, use, store, and protect personal information when you use the Neurastic service. By using the service, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

- Email address provided by the user
- Domain names submitted for evaluation
- IP address and basic usage logs
- Timestamps and interaction data related to report generation

Legal Basis for Processing

We process personal data based on one or more of the following lawful bases:

- Performance of a contract, where processing is necessary to generate and deliver the requested report
- Legitimate interests, including service security, fraud prevention, and abuse prevention
- Compliance with applicable legal obligations

Cookies and Analytics

We use cookies and similar technologies that are strictly necessary for the operation of the service and for basic traffic analysis and performance monitoring.

These technologies may be provided by third-party services (such as payment processors) and are used solely to enable core functionality or understand aggregate usage patterns.

We do not use cookies for advertising, behavioral profiling, or cross-site tracking.

How We Use Information

Collected information is used for the following purposes:

- To generate and deliver domain evaluation reports
- To operate, maintain, and improve the service
- To monitor usage, prevent abuse, and enforce terms
- To communicate essential service-related messages

AI Processing and Third Parties

Submitted domain names and related metadata may be processed using third-party AI services solely for the purpose of generating domain evaluation reports.

We also use third-party service providers for payment processing, infrastructure, and hosting. These providers process data only as necessary to provide their services and are not permitted to use the data for their own marketing purposes.

We do not sell, rent, or share personal data with third parties for advertising or marketing purposes.

Data Storage and Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including report delivery, customer support, security, and legal compliance.

Reports and associated data may be retained for a limited period after delivery to allow for access, troubleshooting, or re-delivery. Data that is no longer required is deleted or anonymized.

Data Sharing and Transfers

Personal data is shared with third-party service providers only to the extent necessary to operate the service (such as payment processing and AI analysis).

In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of the transaction, subject to applicable data protection laws.

User Rights

You have the right to request access to personal data we hold about you, request correction of inaccurate data, or request deletion of your personal data, subject to applicable legal and operational requirements.

Requests may be submitted through the contact information provided on the website.

GDPR and International Users

If you are located outside the United States, including in the European Economic Area (EEA), you acknowledge that your data may be processed and stored in the United States or other jurisdictions where our service providers operate.

We take reasonable measures to ensure that personal data is handled in accordance with applicable data protection laws, including the GDPR, where applicable.

Children’s Privacy

The service is intended for users who are at least 18 years old. We do not knowingly collect personal data from children under the age of 18. If such data is identified, it will be deleted.

Data Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, disclosure, or misuse. However, no system can be guaranteed to be completely secure.

Service Availability

We are not responsible for data loss resulting from service interruptions, maintenance, or discontinuation of the service.

Changes to This Policy

We may update this Privacy Policy from time to time. If material changes are made, the updated policy will be posted on this page with a revised effective date.

Contact

Questions or requests related to this Privacy Policy may be submitted through the contact information provided on the website.